{"id":175,"date":"2026-10-20T13:36:54","date_gmt":"2026-10-20T11:36:54","guid":{"rendered":"https:\/\/clarifall.de\/?page_id=175"},"modified":"2026-10-22T13:27:52","modified_gmt":"2026-10-22T11:27:52","slug":"volumenspitze","status":"publish","type":"page","link":"https:\/\/clarifall.de\/en\/volumenspitze\/","title":{"rendered":"Volume peaks"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"175\" class=\"elementor elementor-175\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a8e66a8 e-con e-atomic-element e-div-block-base e-default-div clarifall-page\" data-id=\"4a8e66a8\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4a8e66a8\">\n    <main class=\"elementor-element elementor-element-4fc3e435 e-con e-atomic-element e-div-block-base e-default-main e-4a91b518-b4fc\" data-id=\"4fc3e435\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4fc3e435\">\n    <section class=\"elementor-element elementor-element-57be1f87 e-con e-atomic-element e-div-block-base e-default-section e-4bf2a224-6250\" data-id=\"57be1f87\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"57be1f87\">\n    <div class=\"elementor-element elementor-element-42e39dce e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap\" data-id=\"42e39dce\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"42e39dce\">\n    \t\t\t<p class=\"clarifall-text e-732fb61-2cfb e-paragraph-base e-default-p\" data-interaction-id=\"23cfd8de\" data-e-type=\"widget\" data-id=\"23cfd8de\">CASE STUDY \u00b7 CLARIFALL<\/p>\n\t\t\t\t\t<h1 data-interaction-id=\"1d962b8e\" class=\"clarifall-h1 e-heading-base e-default-h1\" data-e-type=\"widget\" data-id=\"1d962b8e\">When complaint volumes rise, quality must not fall<span>.<\/span><\/h1>\n\t\t\t\t\t<p class=\"clarifall-text e-paragraph-base e-default-p\" data-interaction-id=\"1a3952d0\" data-e-type=\"widget\" data-id=\"1a3952d0\">\n\t\t\t\t\t\t\t\t\tHow ClariFall helps an energy supplier handle complaint peaks with automatic prioritisation, deadline monitoring and existing team capacity.\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<a href=\"#61\" target=\"_self\" class=\"clarifall-button e-button-base e-default-a\" data-interaction-id=\"29bf6be5\" data-e-type=\"widget\" data-id=\"29bf6be5\">\n\tExplore the solution\n<\/a>\n\t\t\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-2490c28 e-con e-atomic-element e-div-block-base e-default-section e-2490c28-51bdba9\" data-id=\"2490c28\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"2490c28\">\n    <div class=\"elementor-element elementor-element-b6cb764 e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap\" data-id=\"b6cb764\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b6cb764\">\n    <div class=\"elementor-element elementor-element-5a19241 e-grid e-con-boxed e-con e-parent\" data-id=\"5a19241\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b4c51d elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"0b4c51d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-building\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M128 148v-40c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12h-40c-6.6 0-12-5.4-12-12zm140 12h40c6.6 0 12-5.4 12-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12zm-128 96h40c6.6 0 12-5.4 12-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12zm128 0h40c6.6 0 12-5.4 12-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12zm-76 84v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm76 12h40c6.6 0 12-5.4 12-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12zm180 124v36H0v-36c0-6.6 5.4-12 12-12h19.5V24c0-13.3 10.7-24 24-24h337c13.3 0 24 10.7 24 24v440H436c6.6 0 12 5.4 12 12zM79.5 463H192v-67c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v67h112.5V49L80 48l-.5 415z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tIndustry\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEnergy supply\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a59c615 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a59c615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-sticky-note\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 348.106V80c0-26.51-21.49-48-48-48H48C21.49 32 0 53.49 0 80v351.988c0 26.51 21.49 48 48 48h268.118a48 48 0 0 0 33.941-14.059l83.882-83.882A48 48 0 0 0 448 348.106zm-128 80v-76.118h76.118L320 428.106zM400 80v223.988H296c-13.255 0-24 10.745-24 24v104H48V80h352z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTopic\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tComplaint management under peak load\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a617877 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a617877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.6 304c-28.7 0-42.5 16-89.6 16-47.1 0-60.8-16-89.6-16C60.2 304 0 364.2 0 438.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-25.6c0-74.2-60.2-134.4-134.4-134.4zM400 464H48v-25.6c0-47.6 38.8-86.4 86.4-86.4 14.6 0 38.3 16 89.6 16 51.7 0 74.9-16 89.6-16 47.6 0 86.4 38.8 86.4 86.4V464zM224 288c79.5 0 144-64.5 144-144S303.5 0 224 0 80 64.5 80 144s64.5 144 144 144zm0-240c52.9 0 96 43.1 96 96s-43.1 96-96 96-96-43.1-96-96 43.1-96 96-96z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tKey stakeholders\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCustomer Service Operations \/ HR\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37ea2cf elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"37ea2cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shield-alt\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M466.5 83.7l-192-80a48.15 48.15 0 0 0-36.9 0l-192 80C27.7 91.1 16 108.6 16 128c0 198.5 114.5 335.7 221.5 380.3 11.8 4.9 25.1 4.9 36.9 0C360.1 472.6 496 349.3 496 128c0-19.4-11.7-36.9-29.5-44.3zM256.1 446.3l-.1-381 175.9 73.3c-3.3 151.4-82.1 261.1-175.8 307.7z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSolution\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tClariFall Complaint\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-7934cafe e-con e-atomic-element e-div-block-base e-default-section e-3800089c-f3c3\" data-id=\"7934cafe\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"7934cafe\">\n    <div class=\"elementor-element elementor-element-464b1126 e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap\" data-id=\"464b1126\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"464b1126\">\n    \t\t\t<h2 data-interaction-id=\"8c8bcbf\" class=\"clarifall-h2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"8c8bcbf\"><span>When volumes rise, prioritisation must remain reliable. <\/span> <span>How do you keep sight of the truly critical cases?<\/span><\/h2>\n\t\t\t\t\t<p class=\"clarifall-text e-paragraph-base e-default-p\" data-interaction-id=\"4addf970\" data-e-type=\"widget\" data-id=\"4addf970\">A sharp increase in complaint volumes pushed the existing processing approach to its limits. Cases were largely handled in order of arrival, regardless of how close a statutory deadline was. Routine requests and deadline-critical cases ended up in the same queue, while growing backlogs made it harder to maintain an overview. There was no systematic process for identifying risks early and automatically adapting the order of processing.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-3096e1c e-con e-atomic-element e-div-block-base e-default-section e-3096e1c-23794d8 clarifall-wrap\" data-id=\"3096e1c\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"3096e1c\">\n    <div class=\"elementor-element elementor-element-e84d4f8 e-con e-atomic-element e-div-block-base e-default-div e-e84d4f8-995d0c8\" data-id=\"e84d4f8\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"e84d4f8\">\n    <div class=\"elementor-element elementor-element-151517f e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap e-151517f-578ae0c\" data-id=\"151517f\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"151517f\">\n    \t\t\t<h2 data-interaction-id=\"703f50e\" class=\"clarifall-h2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"703f50e\">A wave of complaints meets limited team capacity.<\/h2>\n\t\t\t\t\t<p class=\"clarifall-text e-paragraph-base e-default-p\" data-interaction-id=\"6051895\" data-e-type=\"widget\" data-id=\"6051895\">When intake fluctuates sharply, handling cases in order of arrival is no longer sufficient. Critical cases may wait among routine requests, while additional manual work builds up.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-7e5178c e-con e-atomic-element e-flexbox-base e-default-div clarifall-row e-7e5178c-969c29b\" data-id=\"7e5178c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7e5178c\">\n    \t\t<div class=\"elementor-element elementor-element-77428f6 elementor-widget elementor-widget-eael-feature-list\" data-id=\"77428f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-feature-list.default\">\n\t\t\t\t\t\t\t<div class=\"-icon-position-left -tablet-icon-position-left -mobile-icon-position-left\">\n\t\t\t<ul id=\"eael-feature-list-77428f6\" class=\"eael-feature-list-items circle stacked  eael-feature-list-vertical\" data-layout-tablet=\"vertical\" data-layout-mobile=\"vertical\">\n\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-1484b57\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-0\">\n\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrows-alt-v\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M214.059 377.941H168V134.059h46.059c21.382 0 32.09-25.851 16.971-40.971L144.971 7.029c-9.373-9.373-24.568-9.373-33.941 0L24.971 93.088c-15.119 15.119-4.411 40.971 16.971 40.971H88v243.882H41.941c-21.382 0-32.09 25.851-16.971 40.971l86.059 86.059c9.373 9.373 24.568 9.373 33.941 0l86.059-86.059c15.12-15.119 4.412-40.971-16.97-40.971z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h2 class=\"eael-feature-list-title\">Cases are processed by arrival time rather than risk<\/h2>\t\t\t\t\t\t<p class=\"eael-feature-list-content\"><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-10c48fd\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-1\">\n\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-user-secret\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M383.9 308.3l23.9-62.6c4-10.5-3.7-21.7-15-21.7h-58.5c11-18.9 17.8-40.6 17.8-64v-.3c39.2-7.8 64-19.1 64-31.7 0-13.3-27.3-25.1-70.1-33-9.2-32.8-27-65.8-40.6-82.8-9.5-11.9-25.9-15.6-39.5-8.8l-27.6 13.8c-9 4.5-19.6 4.5-28.6 0L182.1 3.4c-13.6-6.8-30-3.1-39.5 8.8-13.5 17-31.4 50-40.6 82.8-42.7 7.9-70 19.7-70 33 0 12.6 24.8 23.9 64 31.7v.3c0 23.4 6.8 45.1 17.8 64H56.3c-11.5 0-19.2 11.7-14.7 22.3l25.8 60.2C27.3 329.8 0 372.7 0 422.4v44.8C0 491.9 20.1 512 44.8 512h358.4c24.7 0 44.8-20.1 44.8-44.8v-44.8c0-48.4-25.8-90.4-64.1-114.1zM176 480l-41.6-192 49.6 32 24 40-32 120zm96 0l-32-120 24-40 49.6-32L272 480zm41.7-298.5c-3.9 11.9-7 24.6-16.5 33.4-10.1 9.3-48 22.4-64-25-2.8-8.4-15.4-8.4-18.3 0-17 50.2-56 32.4-64 25-9.5-8.8-12.7-21.5-16.5-33.4-.8-2.5-6.3-5.7-6.3-5.8v-10.8c28.3 3.6 61 5.8 96 5.8s67.7-2.1 96-5.8v10.8c-.1.1-5.6 3.2-6.4 5.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h2 class=\"eael-feature-list-title\">Deadline-critical cases remain unnoticed for too long<\/h2>\t\t\t\t\t\t<p class=\"eael-feature-list-content\"><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-1f50199\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<span class=\"eael-feature-list-icon fl-icon-2\">\n\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-users\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 224c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm448 0c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm32 32h-64c-17.6 0-33.5 7.1-45.1 18.6 40.3 22.1 68.9 62 75.1 109.4h66c17.7 0 32-14.3 32-32v-32c0-35.3-28.7-64-64-64zm-256 0c61.9 0 112-50.1 112-112S381.9 32 320 32 208 82.1 208 144s50.1 112 112 112zm76.8 32h-8.3c-20.8 10-43.9 16-68.5 16s-47.6-6-68.5-16h-8.3C179.6 288 128 339.6 128 403.2V432c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48v-28.8c0-63.6-51.6-115.2-115.2-115.2zm-223.7-13.4C161.5 263.1 145.6 256 128 256H64c-35.3 0-64 28.7-64 64v32c0 17.7 14.3 32 32 32h65.9c6.3-47.4 34.9-87.3 75.2-109.4z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h2 class=\"eael-feature-list-title\">Peak loads create additional manual work<\/h2>\t\t\t\t\t\t<p class=\"eael-feature-list-content\"><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-3504fcde e-con e-atomic-element e-div-block-base e-default-section e-4b577025-17d4\" data-id=\"3504fcde\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"3504fcde\">\n    <div class=\"elementor-element elementor-element-659405b3 e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap\" data-id=\"659405b3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"659405b3\">\n    <div class=\"elementor-element elementor-element-19a6aa15 e-con e-atomic-element e-flexbox-base e-default-div clarifall-row\" data-id=\"19a6aa15\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"19a6aa15\">\n    <div class=\"elementor-element elementor-element-6234c7a9 e-con e-atomic-element e-div-block-base e-default-div clarifall-stack e-1c729fae-2e26\" data-id=\"6234c7a9\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"6234c7a9\">\n    \t\t\t<img fetchpriority=\"high\" decoding=\"async\" class=\"e-image-base e-default-img e-4e20fb88-4ff7\" data-interaction-id=\"217eb5d7\" data-e-type=\"widget\" data-id=\"217eb5d7\" id=\"61\" src=\"https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_50_57.png\" width=\"1536\" height=\"1024\" srcset=\"https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_50_57.png 1536w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_50_57-300x200.png 300w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_50_57-1024x683.png 1024w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_50_57-768x512.png 768w\" alt=\"\"\/>\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-5b415a0b e-con e-atomic-element e-div-block-base e-default-div clarifall-stack e-2aaabae8-dabb\" data-id=\"5b415a0b\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"5b415a0b\">\n    \t\t\t<h2 data-interaction-id=\"5a6cadbc\" class=\"clarifall-h2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"5a6cadbc\">Smarter coordination rather than more staff.<\/h2>\n\t\t\t\t\t<p class=\"clarifall-text e-paragraph-base e-default-p\" data-interaction-id=\"1f833967\" data-e-type=\"widget\" data-id=\"1f833967\">The previous approach responded to peaks mainly through overtime and short-term support. ClariFall instead focuses on intake management and the order in which cases are handled.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-697b6030 e-con e-atomic-element e-div-block-base e-default-section e-77f0f0da-a5f8\" data-id=\"697b6030\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"697b6030\">\n    <div class=\"elementor-element elementor-element-69cfde5a e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap\" data-id=\"69cfde5a\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"69cfde5a\">\n    <div class=\"elementor-element elementor-element-149a2b7d e-con e-atomic-element e-flexbox-base e-default-div clarifall-row\" data-id=\"149a2b7d\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"149a2b7d\">\n    <div class=\"elementor-element elementor-element-2cc755d8 e-con e-atomic-element e-div-block-base e-default-div clarifall-stack e-5619e7-4435\" data-id=\"2cc755d8\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"2cc755d8\">\n    \t\t\t<h2 data-interaction-id=\"9aff60\" class=\"clarifall-h2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"9aff60\">ClariFall turns complaint volumes into a manageable queue.<\/h2>\n\t\t\t\t\t<p class=\"clarifall-text e-paragraph-base e-default-p\" data-interaction-id=\"a22fd6b\" data-e-type=\"widget\" data-id=\"a22fd6b\">Every case is automatically captured and classified on arrival. The processing order is then prioritised according to how close each deadline is. Even the largest peaks become an ordered priority list.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-2abb3dbe e-con e-atomic-element e-div-block-base e-default-div clarifall-stack e-59e8cbb2-60d4\" data-id=\"2abb3dbe\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"2abb3dbe\">\n    \t\t\t<img decoding=\"async\" class=\"e-image-base e-default-img e-2387db21-b1b7\" data-interaction-id=\"69ec87f2\" data-e-type=\"widget\" data-id=\"69ec87f2\" id=\"62\" src=\"https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_54_38.png\" width=\"1536\" height=\"1024\" srcset=\"https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_54_38.png 1536w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_54_38-300x200.png 300w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_54_38-1024x683.png 1024w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_54_38-768x512.png 768w\" alt=\"\"\/>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-9e25240 e-con e-atomic-element e-div-block-base e-default-section e-1b8cbb49-e789\" data-id=\"9e25240\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"9e25240\">\n    <div class=\"elementor-element elementor-element-511ae666 e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap\" data-id=\"511ae666\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"511ae666\">\n    \t\t\t<img decoding=\"async\" class=\"e-image-base e-default-img e-25d93ee1-3b25\" data-interaction-id=\"61e9ab79\" data-e-type=\"widget\" data-id=\"61e9ab79\" id=\"63\" src=\"https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_42_10.png\" width=\"1774\" height=\"887\" srcset=\"https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_42_10.png 1774w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_42_10-300x150.png 300w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_42_10-1024x512.png 1024w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_42_10-768x384.png 768w, https:\/\/clarifall.de\/wp-content\/uploads\/2026\/10\/ChatGPT-Image-26.-Aug.-2026-15_42_10-1536x768.png 1536w\" alt=\"\"\/>\t\t\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-95a324e e-con e-atomic-element e-div-block-base e-default-section e-95a324e-f258ab9\" data-id=\"95a324e\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"95a324e\">\n    <section class=\"elementor-element elementor-element-9c0c3d3 e-con e-atomic-element e-div-block-base e-default-section e-9c0c3d3-90d82da\" data-id=\"9c0c3d3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"9c0c3d3\">\n    <div class=\"elementor-element elementor-element-bbab4a6 e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap e-bbab4a6-c7131fe\" data-id=\"bbab4a6\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"bbab4a6\">\n    <div class=\"elementor-element elementor-element-ba8c48a e-con e-atomic-element e-div-block-base e-default-div e-ba8c48a-0504859\" data-id=\"ba8c48a\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ba8c48a\">\n    \t\t\t<h2 data-interaction-id=\"33fe096\" class=\"clarifall-h2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"33fe096\">From FIFO to risk-based prioritisation.<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c539c0 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"4c539c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-4c539c0\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"4c539c0\" data-accordion-type=\"toggle\" data-toogle-speed=\"400\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"ohne-clarifall\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-8001\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-times\" viewbox=\"0 0 352 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Without ClariFall<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-8001\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"ohne-clarifall\"><p>Cases are largely processed in order of arrival. Routine requests and deadline-critical cases enter the same queue and are initially treated equally. As volumes rise, the backlog grows, and cases with tight statutory deadlines may wait among less urgent requests. The team must identify particularly critical cases itself and manage prioritisation manually.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"mit-clarifall\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-8002\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">With ClariFall<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-8002\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"mit-clarifall\"><p>ClariFall continuously assesses open cases according to how close their deadlines are and reorders the queue accordingly. Cases at the greatest risk of missing a deadline are automatically moved to the top and remain visible even as volumes rise sharply. The team can therefore focus first on the most time-critical cases, while routine cases are processed afterwards in a structured way.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n<\/section>\n<section class=\"elementor-element elementor-element-b054ffd e-con e-atomic-element e-div-block-base e-default-section e-b054ffd-b72ec1b\" data-id=\"b054ffd\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b054ffd\">\n    <div class=\"elementor-element elementor-element-02f7773 e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap\" data-id=\"02f7773\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"02f7773\">\n    \t\t\t<h2 data-interaction-id=\"6af6182\" class=\"clarifall-h2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"6af6182\">Peak loads become easier to plan for<\/h2>\n\t\t\t\t\t<p class=\"clarifall-text e-paragraph-base e-default-p\" data-interaction-id=\"2a7d1fd0\" data-e-type=\"widget\" data-id=\"2a7d1fd0\">ClariFall helps the existing team work in a structured way even when intake rises sharply, identify deadline risks early and avoid the need for additional manual capacity.<\/p>\n\t\t<div class=\"elementor-element elementor-element-0e3a388 e-grid e-con-boxed e-con e-parent\" data-id=\"0e3a388\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cb7fe5 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9cb7fe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-check\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 64h-48V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H160V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H48C21.49 64 0 85.49 0 112v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm-6 400H54a6 6 0 0 1-6-6V160h352v298a6 6 0 0 1-6 6zm-52.849-200.65L198.842 404.519c-4.705 4.667-12.303 4.637-16.971-.068l-75.091-75.699c-4.667-4.705-4.637-12.303.068-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l44.104 44.461 111.072-110.181c4.705-4.667 12.303-4.637 16.971.068l22.536 22.718c4.667 4.705 4.636 12.303-.069 16.97z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tKeep deadlines in view:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tStatutory deadlines are monitored automatically so that critical cases become visible in time.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53480f2 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"53480f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRisk-based prioritisation:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCases are prioritised according to deadline proximity, rather than simply when they arrive.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26113fb elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"26113fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chart-line\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M496 384H64V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-32c0-8.84-7.16-16-16-16zM464 96H345.94c-21.38 0-32.09 25.85-16.97 40.97l32.4 32.4L288 242.75l-73.37-73.37c-12.5-12.5-32.76-12.5-45.25 0l-68.69 68.69c-6.25 6.25-6.25 16.38 0 22.63l22.62 22.62c6.25 6.25 16.38 6.25 22.63 0L192 237.25l73.37 73.37c12.5 12.5 32.76 12.5 45.25 0l96-96 32.4 32.4c15.12 15.12 40.97 4.41 40.97-16.97V112c.01-8.84-7.15-16-15.99-16z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tScalable intake:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEven at high request volumes, cases are captured automatically and processed in a structured way.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e0e2a elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"69e0e2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-wrench\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M507.73 109.1c-2.24-9.03-13.54-12.09-20.12-5.51l-74.36 74.36-67.88-11.31-11.31-67.88 74.36-74.36c6.62-6.62 3.43-17.9-5.66-20.16-47.38-11.74-99.55.91-136.58 37.93-39.64 39.64-50.55 97.1-34.05 147.2L18.74 402.76c-24.99 24.99-24.99 65.51 0 90.5 24.99 24.99 65.51 24.99 90.5 0l213.21-213.21c50.12 16.71 107.47 5.68 147.37-34.22 37.07-37.07 49.7-89.32 37.91-136.73zM64 472c-13.25 0-24-10.75-24-24 0-13.26 10.75-24 24-24s24 10.74 24 24c0 13.25-10.75 24-24 24z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLess manual effort:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAutomated classification and template-assisted processing reduce the workload on the team.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-104e55b elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"104e55b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-database\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 73.143v45.714C448 159.143 347.667 192 224 192S0 159.143 0 118.857V73.143C0 32.857 100.333 0 224 0s224 32.857 224 73.143zM448 176v102.857C448 319.143 347.667 352 224 352S0 319.143 0 278.857V176c48.125 33.143 136.208 48.572 224 48.572S399.874 209.143 448 176zm0 160v102.857C448 479.143 347.667 512 224 512S0 479.143 0 438.857V336c48.125 33.143 136.208 48.572 224 48.572S399.874 369.143 448 336z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTransparent capacity:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tManagers gain early visibility of current queues and at-risk cases.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6de45da elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6de45da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-route\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 320h-96c-17.6 0-32-14.4-32-32s14.4-32 32-32h96s96-107 96-160-43-96-96-96-96 43-96 96c0 25.5 22.2 63.4 45.3 96H320c-52.9 0-96 43.1-96 96s43.1 96 96 96h96c17.6 0 32 14.4 32 32s-14.4 32-32 32H185.5c-16 24.8-33.8 47.7-47.3 64H416c52.9 0 96-43.1 96-96s-43.1-96-96-96zm0-256c17.7 0 32 14.3 32 32s-14.3 32-32 32-32-14.3-32-32 14.3-32 32-32zM96 256c-53 0-96 43-96 96s96 160 96 160 96-107 96-160-43-96-96-96zm0 128c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTraceable processing:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAn immutable audit trail provides a complete record of how each case is handled.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/section>\n<section class=\"elementor-element elementor-element-6a08ed06 e-con e-atomic-element e-div-block-base e-default-section e-667009d-2220\" data-id=\"6a08ed06\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"6a08ed06\">\n    <div class=\"elementor-element elementor-element-7787b35d e-con e-atomic-element e-div-block-base e-default-div clarifall-wrap\" data-id=\"7787b35d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"7787b35d\">\n    <div class=\"elementor-element elementor-element-bebea22 e-con e-atomic-element e-div-block-base e-default-div clarifall-stack e-229e9c15-8bbf\" data-id=\"bebea22\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"bebea22\">\n    \t\t\t<h2 data-interaction-id=\"7e174a8d\" class=\"clarifall-h2 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"7e174a8d\">See how a complex issue becomes a clearly managed case.<\/h2>\n\t\t\t\t\t<a href=\"https:\/\/clarifall.de\/en\/?page_id=177&amp;preview_id=177&amp;preview=true\" target=\"_self\" class=\"clarifall-button e-613bdc45-340cb6e e-button-base e-default-a\" data-interaction-id=\"613bdc45\" data-e-type=\"widget\" data-id=\"613bdc45\">\n\tDiscover ClariFall\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n<\/main>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Startseite Whitepapers Clarifall-Check Fallstudien \u25be Aufbewahrung und DSGVO Beschwerde und Leads Kundenwert Reifegrad Beschwerdemanagement Volumenspitze \u00dcber uns Kontakt FALLSTUDIE \u00b7 CLARIFALL Wenn das Beschwerdevolumen steigt, darf die Qualit\u00e4t nicht sinken. Wie Clarifall einen Energieversorger dabei unterst\u00fctzt, Beschwerdespitzen zu bew\u00e4ltigen \u2013 mit automatischer Priorisierung, Fristenkontrolle und bestehender Teamkapazit\u00e4t. Zum L\u00f6sungsansatz Branche Energieversorgung Thema Beschwerdemanagement bei Spitzenlast [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-175","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/clarifall.de\/en\/wp-json\/wp\/v2\/pages\/175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clarifall.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clarifall.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clarifall.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clarifall.de\/en\/wp-json\/wp\/v2\/comments?post=175"}],"version-history":[{"count":10,"href":"https:\/\/clarifall.de\/en\/wp-json\/wp\/v2\/pages\/175\/revisions"}],"predecessor-version":[{"id":345,"href":"https:\/\/clarifall.de\/en\/wp-json\/wp\/v2\/pages\/175\/revisions\/345"}],"wp:attachment":[{"href":"https:\/\/clarifall.de\/en\/wp-json\/wp\/v2\/media?parent=175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}